Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. 

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfilment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

Aurora New York will only collect Personal Information where the information is necessary for Aurora New York to perform one or more of its functions or activities. In this context, “collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.

Aurora New York collects and uses Personal Information about you primarily to supply you with the products and services you order from it. Aurora New York also collects and uses Personal Information for related (or secondary) purposes including:

billing and account management

business planning and product development; and

to provide you with information about promotions, as well as the products and services of Aurora New York and other organisations.

You may visit our site anonymously however, when you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

This information includes:

· the type of browser and operating system you are using;

· the address of the referring site (i.e. the previous site you had visited) and the website you leave our site to visit;

· the date and time of your visit;

· your server`s IP address (a number which is unique to the machine); and

· the address of the pages you accessed.

It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. We use cookies to help us understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Contact Form Data:

You can use the online form on our site for a number of purposes such as to request further information about other Aurora New York products and services. In order to process your request, we will require you to provide us with certain personal information. This includes such details as your name and contact.

We may also conduct voluntary surveys or request other voluntary information from time to time. These surveys provide Aurora New York with important information that enables improvement in the types and quality of services offered and the manner in which those services are offered. It will always be clear whether the information requested is mandatory or voluntary.

Account Data:

When you register for an account, we collect and store your name and your email address.  This information is stored securely.

Online Platform and Payment Gateways:

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Aurora New York requires this information to help us process and manage your request.

Our online store is hosted with Woo-Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Woo-Commerce will store your data on a secure server behind a firewall and will use the information we collect as part of the payment processing practice.

When you add a product to the shopping cart this information will remain in the cart for an indefinite period of time unless you delete it.

When you make a purchase from Aurora New York’s site, the Personal Information disclosed to Aurora New York (outlined above) to complete purchases that you choose to make will be shared with whichever payment gateway you select.

Payment and Third-party Services:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Personal information collected at this site will only be disclosed to third parties in accordance with this Privacy Policy and with the Terms and Conditions of any relevant service.

Aurora New York uses the following payment options:

You can choose to pay via Master Card, Visa, PayPal, Discover, American Express. All the payment methods followed are 100% secure. All the personal and payment information you submit to us are encrypted. All payments are managed by our business partner Stripe.

Where you submit a payment via the Site, you will be providing your credit card details to one of these service providers. Your credit card details are not stored by the service provider and cannot be accessed by Aurora New York staff.

Once you leave our store’s Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our site’s Terms of Service.

Please refer to the individual service provider Privacy Policy for details regarding how they use and disclose your credit card details and any other personal information they collect.

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Aurora New York is hosted on a private server with security measures in place to protect all data of members details and information.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our privacy policy.

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 18th January 2021.

If there are any questions regarding this privacy policy you may contact us using the information below.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.