All Aurora New York fine jewelry sales are final and we do not offer returns or exchanges. If you are unsure of your size or have questions about our pieces before purchasing, our team is available via email to help guide you in the right direction!

However, if your item arrives with a manufacturing defect we’re happy to repair or replace it for you! Please email concierge@aurora-newyork.com within 14 days of delivery if this is the case. Your item must be unused and in its original packaging. We reserve the right to refuse any replacement requests if we believe the items are intentionally damaged or misused.